Privacy Policy
Effective Date: January 14th, 2025
Last Updated: January 14th, 2025
myActivate Patient App respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application ("App") available on Google Play.
1. Information We Collect
a. Information You Provide to Us
Personal Information: When you use the App, we may collect personal information such as your name, email address, phone number, or other details you provide during registration or through in-app forms.
Feedback or Support Requests: Any information you provide when contacting us for support or feedback.
b. Information We Collect Automatically
Usage Data: We collect data about how you interact with the App, such as the features you use, the pages you visit, and the time and duration of your activities.
Device Information: Information about your device, such as its type, operating system, unique device identifiers, and mobile network information.
Location Data: With your permission, we may collect and process information about your location.
c. Information from Third Parties
Third-Party Services: If you link the App to third-party services (e.g., Google, Facebook), we may collect information as permitted by those platforms' privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features.
- To analyze usage trends and improve the App's performance.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf, such as analytics or customer support.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Choices and Controls
- Access and Update: You can access and update your personal information through the App settings or by contacting us.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
- Permissions: You can manage location and other permissions through your device settings.
- Data Deletion: If you wish to delete your account or personal data, contact us at help@healthtequity.net.
5. Security of Your Information
We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will delete it.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies for more information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and include a "Last Updated" date. Your continued use of the App after changes are made constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Health Tequity LLC
Email: help@healthtequity.net
Address: 2930 DOMINGO AVE #1524 BERKELEY, CA 94705
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Compliance with Google Play Requirements
This Privacy Policy complies with Google Play Console requirements, including transparency about data collection, use, sharing, and user controls. It is accessible to users and updated to reflect any changes in our practices.
